Terms of Use

A. Agreement and Eligibility

These Terms of Use ("Terms") form a binding legal agreement between you and DIRE MONEY TRANSMITTER LLC ("Company," "we," or "us"), the operator of the Vaultora platform. By accessing this website or creating an account on the platform, you agree to be bound by these Terms.

To use Vaultora services, you must be at least 18 years of age, a legal resident or entity organized under the laws of a US state where our services are available, capable of entering into a binding contract under applicable law, and not subject to sanctions administered by the US Treasury's Office of Foreign Assets Control (OFAC) or otherwise prohibited from engaging in digital asset transactions under applicable law.

We reserve the right to decline service to any applicant without obligation to provide a reason, subject to applicable law.

B. Account Registration

You must create an account to use our exchange or wallet services. During registration you agree to provide accurate, current, and complete information. You are responsible for maintaining the accuracy of your account information and for promptly updating it when it changes.

You are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately at support@vaultora.co.com if you become aware of any unauthorized use of your account or any other security breach.

One account per individual or per legal entity is permitted. Creating multiple accounts to circumvent limits, verification requirements, or any platform restriction is prohibited and may result in immediate account closure and referral to relevant authorities.

C. Identity Verification

Federal law under the Bank Secrecy Act (31 U.S.C. § 5311 et seq.) and the USA PATRIOT Act (Public Law 107-56) requires us to verify the identity of every customer before allowing access to trading or wallet functions. This is not discretionary.

You agree to submit all identity documents we request, including government-issued photo identification, proof of address where required, a liveness verification image, and for business accounts, entity formation documents and beneficial ownership certifications.

We may use third-party identity verification services to process your documents. Submission of false or altered documents is a federal crime and will result in immediate account termination and reporting to law enforcement.

Transaction limits are set based on your verification tier. We may request additional documentation if your transaction activity triggers enhanced due diligence requirements under our AML program.

D. Permitted Use

You may use Vaultora only for lawful purposes and in compliance with all applicable federal and state laws. Prohibited uses include:

Engaging in or facilitating money laundering, terrorist financing, or any activity that violates the BSA or applicable FinCEN regulations. Structuring transactions to evade reporting requirements. Using the platform in states where our services are not licensed. Accessing or attempting to access accounts or systems you are not authorized to access. Reverse engineering any portion of the platform. Using automated tools to scrape data or interfere with platform operation.

We monitor activity for compliance with these restrictions. Violations may result in account suspension, termination, and mandatory reporting to appropriate authorities.

E. Fees and Transactions

We charge fees for certain transactions. All applicable fees are disclosed at the point of transaction confirmation before you authorize the transaction. By confirming a transaction, you authorize us to deduct the stated fee.

Cryptocurrency network fees (sometimes called "gas fees" or "miner fees") are separate from our platform fees and are set by the relevant blockchain network, not by us. These fees are displayed where applicable before transaction confirmation.

All transactions are final once confirmed on the relevant blockchain. We cannot reverse confirmed transactions. If you believe a transaction was processed in error, contact us promptly at support@vaultora.co.com and we will investigate in accordance with our error resolution procedures described in our Legal and Compliance page.

We reserve the right to modify our fee schedule. Notice of fee changes will be provided through the platform or by email at least 30 days before changes take effect, except where immediate changes are required by law or to address security concerns.

F. Cryptocurrency Risks

Cryptocurrency is not legal tender and is not backed by the US government. Cryptocurrency is not insured by the FDIC or any other government deposit insurance program. Values fluctuate and can decline substantially over short periods of time.

Past performance of any cryptocurrency is not indicative of future results. Nothing on this platform or in these Terms constitutes investment advice, financial advice, legal advice, or any other form of professional advice. You are solely responsible for your own decisions regarding cryptocurrency transactions.

Digital assets held in software wallets are subject to technology risks including software bugs, network failures, and loss of access credentials. You are responsible for maintaining secure access to your account credentials. We cannot recover access to accounts where login credentials have been lost.

Regulatory treatment of cryptocurrency is evolving and may change in ways that affect the value, legality, or availability of digital assets. You accept this risk by using our platform.

G. Platform Availability

We aim to maintain consistent platform availability but do not warrant uninterrupted access. Scheduled maintenance, security updates, regulatory compliance activities, and events beyond our control may affect platform availability. We will communicate planned maintenance through the platform where practicable.

Services are not available in all US states. Availability may change as our licensing status evolves. If your state of residence changes, you are required to update your account information. If services are not licensed in your new state, we will notify you and work through account closure procedures in an orderly manner.

H. Intellectual Property

All content on the Vaultora platform and website, including but not limited to text, graphics, logos, icons, software, and the overall design, is the property of DIRE MONEY TRANSMITTER LLC or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the platform for its intended purpose. You may not copy, reproduce, distribute, modify, or create derivative works from any platform content without our prior written consent.

I. Limitation of Liability

To the fullest extent permitted by applicable law, DIRE MONEY TRANSMITTER LLC and its officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, including losses related to cryptocurrency value changes, transaction failures due to network congestion, or unauthorized access to your account resulting from your failure to maintain credential security.

This limitation does not apply to the extent that damages result from our gross negligence or willful misconduct, or to the extent that applicable law prohibits limitation of liability in the specific circumstance.

J. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to its conflict of law provisions. Any dispute arising from these Terms or your use of the platform that cannot be resolved informally shall be subject to binding arbitration in Orange County, Florida, under the rules of the American Arbitration Association, unless applicable law requires otherwise.

Nothing in this section prevents either party from seeking injunctive relief from a court of competent jurisdiction where such relief is appropriate.

K. Modifications

We may modify these Terms at any time. When we make material changes, we will provide at least 30 days' notice through the platform or by email to your registered address, except where immediate changes are required by law or regulatory mandate. Your continued use of the platform after the effective date of the revised Terms constitutes acceptance of those changes.

If you do not agree to modified Terms, you must stop using the platform and contact us to initiate account closure.

L. Contact Information

Questions about these Terms should be directed to:

DIRE MONEY TRANSMITTER LLC
Operating as Vaultora
8395 International Dr, Orlando, FL 32819
Email: support@vaultora.co.com
Phone: +1 (407) 903-9055